Sales Operations Manager - Salesforce Salary £45,000- £50,000Based in Brentford, West London Hybrid Role - 2 days in the office A high-performing global EdTech business is seeking a Sales Operations Manager to join their team in Brentford. This is a key role focused on optimising Salesforce systems, sales processes, and data integrity to support business performance and operational excellence. Working closely with cross-functional teams across Sales, Marketing, Finance, and Operations, you will drive process improvements, enhance CRM efficiency, and deliver scalable solutions that support the company''s continued growth.Key responsibilities: Sales Systems and Process ManagementAct as the global owner for Salesforce/CRM issues, managing troubleshooting, escalations, and resolutions across all regions.Oversee Salesforce development requests, including managing and prioritising Jira tickets to ensure timely delivery of enhancements and fixes.Identify and implement process improvements to enhance sales efficiency, reporting, and data quality.Stakeholder and Cross-Functional CollaborationPartner with teams across Sales, Marketing, Finance, and Operations to understand business needs and deliver effective system and process solutions.Work closely with stakeholders to improve reporting, data outputs, and operational processes.Collaborate with technical teams and business users to ensure the successful delivery of system enhancements and improvements.Sales Planning and Performance Su