Talentmark are recruiting for an Account Manager, to join a pharmaceutical company, based in Birmingham, on a permanent basis.

The salary is around -28,00034,000 per annum.

The Company:

Our client are a Pharmaceutical manufacturing company who produce, import, and distribute bespoke medicines.

Your main duties will be:

• Manage the end-to-end customer journey from onboarding to retention.-
• Act as the primary point of contact for a portfolio of clients.
• Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries.-
• Collaborate across departments to ensure a seamless customer experience.-
• Maintain accurate records and provide regular reports to management.

• Degree in scientific, pharmaceutical or quality-related discipline.
• Minimum of 3 years experience in a customer success, account management or customer-facing role.
• Flexibility to travel across the UK and Ireland.

• Experience in a GMP, pharmaceutical, specials or other regulated environment.
• Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.