Build specialist technical skills that companies across the UK rely on. You ll get hands-on training with niche engineering products and develop your expertise to provide specialist desk-based technical support to your customers field-based engineers. The training is structured and thorough, so within 3 months you will be on course to become the go-to expert for both business customers and colleagues. The company s ongoing success and plans for growth mean long-term job security and opportunities to progress your career. You ll be supported to develop your technical knowledge and take on more responsibility over time. You''ll receive: An annual bonus based on the company''s performance 25 days holiday Private medical health insurance Life assurance A 5% employer pension contribution Funded social events Cycle to work scheme What you ll do You ll provide technical engineering support to customers by phone, helping customers diagnose faults and resolve them, along with providing installation support if needed. You ll also support internal teams by providing technical advice for quotations and product solutions. This is a chance to deepen your technical knowledge while developing your communication and problem-solving skills. What you ll need GCSEs in Maths and English (Grade C or equivalent) Educated in engineering subjects to Level 3 (A Level) standard or educated beyond this in subjects with a strong connection to engineering Strong engineering mindset - you ll need to di