Your new company A large public sector organisation is looking for an Application Support Lead on a permanent basis to act as a senior subject matter expert and technical leader within its Application Support team.You will oversee the design, management and support of a diverse estate of around 80 applications and 60 services, spanning Windows, Linux/UNIX, Azure and SaaS platforms, from building management systems through to core teaching and learning services. You will take end-to-end ownership of these systems, set technical standards and deliver excellent operational support.As well as hands-on technical delivery, you will deputise for the Application Support Manager when required and manage tasks on their behalf. The role combines technical analysis, business analysis and project management.Your new role Designing, integrating, administering and supporting enterprise, cloud, SaaS, hybrid and server-based applicationsManaging application databases to ensure data integrity, resilience and high availability, including regular disaster recovery testing of critical systems with reporting to the audit committeeLeading business analysis and requirements gathering ahead of any tender or product purchaseLeading the onboarding of new applications from hosting architecture through to live production, support standards and staff trainingOverseeing major incidents from a technical standpoint, coordinating resolver groups and stepping in hands-on when neededLeading root cause analysis ..... full job details .....