Lead Service Engineer - Fire and Security SystemsLocation: Birmingham and Midlands Region Employment Type: Full-Time, Permanent Salary: 42,000 + Overtime + Company Benefits Company Vehicle Provided Are you an experienced Service Engineer ready to step into a Lead role? This is a fantastic opportunity to join a growing, team-oriented fire and security business that values professionalism, development, and a strong culture.About the RoleAs a Lead Service Engineer, you will be responsible for delivering planned maintenance, reactive callouts, and remedial works across a diverse customer base. You''ll ensure compliance with British Standards and current legislation, while mentoring junior engineers and supporting the wider engineering team.Key ResponsibilitiesCarry out service visits, fault finding, and remedial works across fire and security systems.Communicate effectively with customers regarding service outcomes and next steps.Maintain van stock to maximise first-time fix rates.Identify non-conformances and report recommendations for quotations.Respond to emergency calls within agreed timeframes.Support and supervise junior engineers when required.Complete all documentation accurately and in line with company standards.RequirementsProven experience in fire and security service engineering.Strong knowledge of British Standards (e.g. BS5839, SP203) and SSAIB regulations.Excellent problem-solving skills and attention to detail.Effective communication and interpersonal skills.Abil