About the role This is a unique opportunity to play a pivotal role at the heart of SSAFA supporting our Chief Executive Officer (CEO) in leading the organisation. As Chief of Staff, you will act as a strategic partner and trusted advisor to the CEO, bridging operational delivery with strategic oversight. You will coordinate cross-organisational priorities, ensuring effective communication, accountability, and decision-making across directorates. Working with senior colleagues, you will provide high-level executive and operational support, represent the CEO when required, and maintain oversight of key organisational initiatives. This role is essential in enabling the CEO to focus on strategic leadership, while you ensure the smooth running of business functions and act as a trusted liaison across the organisation. About the team You''ll be working at the centre of SSAFA, reporting directly to the CEO and working closely with the COO and CEO''s Executive Assistant. The role is highly collaborative, requiring strong relationships across the Senior Management Team and all directorates. You will be part of a leadership environment that values trust, open communication, and shared accountability, ensuring the organisation delivers effectively. About you You will be an experienced leader with strong communication and influencing skills, able to build trust and foster collaboration across teams. With sound judgment and the confidence to make decisions within delegated authority, you