Business Unit: Technology Operations and Cyber SecuritySalary range: £57,000 - £82,000 - per annum DOE + benefits Location: UK Hybrid, with occasional travel to Glasgow / Gosforth hubsContract type: Permanent - Full Time Our Team An exciting opportunity has arisen within IT Service Management for a manager to pick up the operational responsibility and drive strategic thinking for the Service Asset and Configuration Management (SACM) Team as a people leader, leading and inspiring them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You''ll get the opportunity to shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You will be responsible for the leadership and direction of the SACM Team: Configuration Management (CM) as well as Hardware Asset Management (HAM) and Software Asset Management/License Management (SAM). The role will need the manager to work in conjunction with multiple business units across Business areas, IT Development and Change, and Support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. The role requires the successful candidate to lead a team of Configuration Management specialists, as well as Hardware Asset Management and Software Asset Manag