Overview

An exciting opportunity has opened for an Amazon Retail Account Manager to join a fast-growing eCommerce agency within a global group. This hybrid role is perfect for someone who enjoys building relationships, loves working with big-name consumer brands and is ready to take the next step in their career in the Amazon and retail media space.Objective

The Account Manager will own and manage a portfolio of Amazon clients, focusing on driving sales growth, improving account health and delivering brilliant service. They’ll also work alongside senior team members on strategy for larger clients, getting exposure to some of the world’s best known brands.Responsibilities

Act as the main point of contact for tier 3 and 4 Amazon clientsBuild trusted client relationships and help brands hit their goalsOptimise product listings, content and brand pages to boost visibility and conversionsMonitor stock levels and Buy Box performance, resolving issues quicklySupport advertising campaigns and promotional activityAnalyse performance data to spot trends and uncover new opportunitiesProduce regular updates and contribute to quarterly business reviewsCollaborate with creative, content and wider account teams to deliver resultsRequirements

Strong communication skills with a customer-first mindsetOrganised, proactive and comfortable managing multiple prioritiesConfident using data and eager to build analytical skillsBasic knowledge of Amazon Seller and Vendor Central is a plus (training provided)Previous account management or agency experience preferredGood working knowledge of Excel, PowerPoint and other standard toolsBenefits

Hybrid working with regular time at the London Shard office25 days’ holiday plus pension and private healthcareFun, sociable culture with quarterly team eventsExcellent training and genuine opportunities to grow your career

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