Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we''re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We are looking for a highly organised and customer-focused Customer Service Executive to join our fast-paced packaging manufacturing business. Situated just off Junction 29A of the M1, this is an excellent opportunity for someone with B2B customer service experience, who thrives in an FMCG environment and enjoys building strong customer relationships. As the key point of contact for your own key customers, you will play a vital role in ensuring orders are delivered on time and in full, customer expectations are exceeded, and any issues are resolved quickly and professionally. What you''ll do Manage customer accounts and act as the primary contact for day-to-day enquiries Build and maintain strong relationships with customers, developing a thorough understanding of their requirements Process customer orders accurately and efficiently through the business systems Liaise closely with Production, Planning, Transport and Warehouse teams to ensure ..... full job details .....