Job Overview Customer Service AdministratorLocation: RuncornDuration: 6 months (seasonal cover)Hours: 7:00am 3:00pm (30-minute lunch) 37.5 hours per weekPay Rate: £12.80 per hour (rate increase scheduled for April 2026)We are recruiting for a Customer Service Administrator to join a busy team in Runcorn on a 6-month temporary basis to support during peak seasonal demand.Key Responsibilities Administration and processing of customer orders and site-related informationBooking in hauliers, managing vehicle movements, and coordinating dispatchPreparing and processing documentation for UK and European ordersHandling inbound and outbound customer callsMonitoring and ensuring logistical requirements are met by the partnersManaging customer service queries efficiently through to resolution, escalating where required to site and commercial teams About You Personable, confident, and customer-focusedStrong IT skills, including Microsoft Office, with excellent attention to detailProven organisational, time management, and customer service experienceA proactive team player who is eager to support colleaguesPrevious experience preparing export documentation and arranging bookings is desirableProfessional and committed to high standards of conduct and workplace behaviours This role is ideal for proactive individuals who thrive in a customer-oriented setting and possess strong organisational administrative abilities. The position offers an engaging work environment where your skills will dir