Reception Manager - Private Medical Practice

North London | -35K40K | Full-time, Mon-Fri + 1 in 3 Sat AMs | Rotating shifts 8am-5pm / 10am-7pm

PSR Solutions are delighted to be exclusively partnering with a leading private GP practice to recruit an experienced Medical Reception Manager to lead the Front of House team at this prestigious North London service.

Key Responsibilities:

• Manage and develop a small FOH team
• Oversee diaries, invoicing & patient reception services
• Act as first point of escalation for patient queries
• Ensure compliance with CQC, health & safety & confidentiality standards
• Drive efficiency in admin, IT systems & communication to maintain data accuracy and efficiency
• Overseeing the Dispensary Team in the absence of the Head of Operations

Requirements:

• 2+ years in private medical Front of House Management
• Graduate-calibre, confident leader & strong communicator
• Excellent MS Office & high attention to detail
• Patient-focused with empathy & professionalism
• Experience of overseeing Dispensary operations would be beneficial

Reporting to Head of Operations, this is an excellent opportunity for a motivated Medical FOH Manager to take ownership of a high-profile role in a highly respected private practice, with scope to grow into wider operational management.

Apply today or get in touch with Shaheena @ PSR Solutions

(phone number removed)

PSR Solutions are proud to represent organisations committed to equal opportunities and high-quality care. All applications will be treated with the strictest confidence.