Single Homeless Project has an opportunity for a Night Concierge to join and work in our team based in Leyton . You will join us on a full time, permanent basis and in return, you will receive a competitive salary fixed at £27,007.50 per annum (pro rata). About the role: ELMS is a specialist mental health service in Leyton supporting adults living with long-term mental health conditions to remain well, connected to their communities and out of hospital. Made up of an office base, four supported houses, a small floating support offer and a structured day programme, ELMS provides longer-term accommodation rooted in stability, trust and continuity. As Night Concierge, you ll be the steady presence that holds the service overnight. From 10pm to 8am, you ll be the first point of contact for residents, the guardian of the buildings, and the calm voice on the end of the phone when reassurance is needed. You ll take responsibility for the ELMS duty phone, offering grounding, clarity and emotional containment to residents who may need support during the night. This is a role with quiet impact. By maintaining safety, responding proportionately to concerns and providing a consistent, compassionate presence, you ll create the conditions that allow residents to rest, recover and continue building their lives. It s work that requires patience, professionalism and sound judgement and makes a real difference, even when things are quiet. About you: You bring experience of supporting adults w