Young People Support Worker

We are seeking compassionate and motivated Support Workers to help young people in Durham build confidence, develop skills and move towards independence.

Position: Young People Support Worker and Night Young People Support Worker
Salary: £26,436 per annum plus excellent benefits
Location: Bishop Auckland Supported Accommodation Service and Tow Law Dispersed Accommodation Service, County Durham
Hours: Full time, 37.5 hours per week
Contract: Permanent, multiple vacancies
Closing date: 17 November 2026

About the Role

Join a supportive team and make a lasting difference to young people experiencing homelessness and other challenges.

We have opportunities for both Young People Support Workers and Night Young People Support Workers across Bishop Auckland and Tow Law services.

In the day role, you will provide practical and emotional support to help young people develop independent living skills and work towards their goals. In the night role, you will help maintain a safe, welcoming and supportive environment overnight.

Your key responsibilities will include:

• Building positive, trusting relationships and delivering tailored, person-centred support.
• Completing risk and needs assessments and developing outcomes-based support plans.
• Supporting young people to access education, training, employment and volunteering.
• Delivering individual and group activities that build confidence, resilience and independence.
• Working with colleagues and partner agencies to support wellbeing and safeguarding.
• Helping young people settle into their accommodation and involving them in decisions about their support.
• Maintaining a safe environment through regular checks and appropriate reporting.

Rotas may include unsocial hours and weekend working.

Please clearly state which role you are applying for and your preferred service location in your application or supporting statement.

About You

You will bring experience of working with young people or people who have experienced homelessness, alongside an understanding of needs relating to mental health and substance misuse.

You will also have:

• Knowledge of risk assessments, support planning and safeguarding procedures.
• Strong communication, relationship-building and collaborative working skills.
• Good literacy, numeracy and IT skills.
• A resilient, reflective approach and the ability to maintain professional boundaries.
• A commitment to equality, diversity and treating everyone with dignity and respect.

About the Organisation

Since 1989, the charity has supported young people facing homelessness. Through accommodation, prevention and support services, the charity helps thousands of young people each year recognise their potential and build brighter futures.

Benefits include tailored training, 26 days’ annual leave rising with service, employer pension contributions up to 7%, family-friendly leave, an Employee Assistance Programme with 24/7 GP access, a family cash health plan, discounts and death-in-service benefit.

The charity welcomes applications from all backgrounds. Appropriate DBS checks apply where required, and a criminal record is not an automatic barrier to employment.

Other roles you may have experience of could include Youth Support Worker, Housing Support Worker, Supported Accommodation Worker, Homelessness Support Worker, Night Support Worker or Key Worker.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.  #INDSCP