Sales Administrator Your new company An award-winning leader in their field, you will be a part of their Sales/Customer Service team. As they go through a period of growth, they are looking to expand their team.Your new role Working in a friendly, supportive team providing key guidance and support to customers over the phone and responding to online queries. This is a multi-skilled role, beyond a normal call centre job, acting as the interface between the engineers and customers. You will also be required to cover the showroom, so weekend work is required. You will answer queries from customers and resolve complaints.Build rapport with customersMaintain and update databasesEscalate enquiries Showroom host - you will cover the showroom, deal with customers face to face, upsell products Outbound calls following up on any live enquiries.To take incoming calls and follow up by contacting potential customers. Also selling services and accessoriesAnswering incoming enquiries via Whatsapp, Facebook, and Web ChatExperience.Sales experience is essential; call centre and face-to-face showroom sales are an advantage. Salesforce is our CRM system. Previous experience with this system would be an advantage.Assist with other sales admin tasks, collating information and ensuring all sales leads are captured in the CRM system (Salesforce)Ensure you follow all Health and Safety regulations / guidelines set in place.Ensure you remain GDPR (General Data Protection Regulation) compliantMain