Overview

JetBrains is looking for a

Head of Product, Partner, and Customer PR and Communications

to lead storytelling around product innovations, strategic partnerships, and customer wins. This is a senior role that will drive earned media results in collaboration with internal stakeholders (marketing, sales, etc) and external PR agencies. The role reports to the VP of PR and Communications and can be based in any European country where JetBrains has a legal presence.PR and Communications is a highly strategic and visible function at JetBrains. Our team elevates the brand, shapes public perception, and drives awareness across global audiences. We are seeking an experienced and driven professional to join our global team.In this role, you will:

Develop and execute high-impact PR strategies that elevate JetBrains’ product innovation, strategic partnerships, and customer stories.Drive customer-focused media storytelling that demonstrates how organizations benefit from partnering with JetBrains.Collaborate closely with global PR and Communications, B2B marketing, product marketing, and business development teams to align messaging and identify storytelling opportunities.Work with regional PR teams and local agencies to amplify product, partner, and customer narratives across key markets.Translate complex technical topics into clear and engaging messaging, tailored to different external audiences.Ensure all communications align with JetBrains’ brand voice and tone, maintaining consistency across markets.We’d be happy to have you on our team if you have:

10+ years of experience in public relations or corporate communications, particularly managing product launches and customer storytelling.Exceptional verbal and written communication skills; native-level proficiency in English.A degree in communications, public relations, journalism, or a related field.Knowledge of software development, the AI landscape, and emerging technology trends.Proven experience building and executing communications strategies around product launches, partnerships, and customer success.Excellent writing and editing skills; ability to simplify complex information into compelling, audience-appropriate narratives.Experience working with global cross-functional teams and managing external PR agencies in partnership with the PR and Communications Director in EMEA and in the US.Outstanding stakeholder management skills and comfortable working with senior leaders.The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.Details

Seniority level: DirectorEmployment type: Full-timeIndustries: Software Development and IT Services and IT Consulting

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