Lead Helpdesk CoordinatorLocation: ManchesterSalary: 30,000About the Role:RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.This is a fantastic opportunity to work with a nationwide maintenance company offering a competitive salary and a supportive working environment.Key Responsibilities:Manage and support the operations of the companies central help deskSupport and manage engineers, contracts managers and clientsDelegate tasksRaise PO''s and work ordersManage performance scoresMentor teamComplete all required paperwork and reports promptly and accurately.Key Requirements:Experience in a similar roleExtensive knowledge of commercial FMExcellent problem-solving abilities.Experience with CAFM systems.Professional and customer-focused approach.RG Setsquare is acting as an Employment Agency in relation to this vacancy.