We''re working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick. This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key.Benefits:Salary up to 28,000Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per weekLocation: Smethwick29 days holidayFree onsite parkingDiscounted Gym MembershipEmployee discountsEAP SchemeStable, long-term opportunity within an established businessVaried and fast-paced role with real responsibilitySupportive team environmentThe RoleAs a Sales Administrator you''ll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you''ll be a key point of contact for both internal teams and external customers.Key ResponsibilitiesManaging incoming communication via phone, email, and in personProcessing contractual documentation in line with company proceduresUpdating internal systems and maintaining accurate customer recordsProducing detailed reports for both internal stakeholders and customersProcessing sales orders, raising invoices, and managing billing queriesHandling manual invoices and credit notesSupporting CRM systems, including assisting with internal trainingManaging customer pricing updates and communica