Homeless Support Worker Location: Penicuik Hours: Full-Time 36 hours Shifts: Monday- Friday 9am-5pm Salary: £12.75 p/h rising to £12.88 Contract: Permanent About the Role: We are seeking compassionate and dedicated Support Workers to join our client in providing Homelessness and Housing support. This role is ideal for someone passionate about transforming expectations and experiences for individuals who have faced significant trauma, exclusion, and stigma. Our client supports individuals in maintaining their tenancies, helping them build safety, choice, and control in their lives. Working one-to-one in the community, you will deliver person-centred, trauma-informed support, collaborating with agencies and partners to ensure the best possible outcomes. Role and Responsibilities: Promote choice, well-being, and protection from harm for those receiving support. Develop and implement person-centred support plans to achieve the best outcomes. Encourage active participation in decision-making and personal support. Provide practical and emotional support, including managing behaviours that challenge. Advocate for people we support or facilitate advocacy when needed. Foster effective communication and collaboration with partner agencies. Build and maintain strong connections with local community services. Monitor, evaluate, and continuously improve service delivery. Maintain accurate records and ensure compliance with regulations. Uphold health, safety, and security in the workpla