Role:                  Counselling Services Manager – Domestic Abuse

Salary:              £37,000 – £41,500 FTE

Hours:               30 hours per week

Contract:         12 months (maternity cover)

Location:         Home-based (with fortnightly travel to service sites in the Southwest)

About the Role

We are recruiting on behalf of National Charity and are looking for an experienced Clinical Service Manager/ Counselling Services Manager to lead their specialist Domestic Abuse Counselling Services in the Southwest. This is a key leadership role responsible for delivering high-quality, trauma-informed services to adults, children and families.

You will oversee service delivery, safeguarding, clinical governance, and team performance, ensuring safe, effective and outcome-focused support.

Key Responsibilities

• Lead and manage a team of staff and volunteers
• Act as Designated Safeguarding Lead
• Oversee referrals, assessments, waiting lists and clinical outcomes
• Manage service performance, audits, and reporting (monthly and quarterly)
• Monitor budgets and financial performance
• Ensure compliance with safeguarding, quality and risk frameworks
• Chair team meetings and coordinate clinical supervision
• Build partnerships with external agencies and stakeholders
• Contribute to service development and continuous improvement

Requirements

• Experience in service management within health, social care, counselling or related services
• Minimum Level 5 Counselling/ Therapeutic Qualification and experience of working within a therapeutic capacity
• Strong knowledge of safeguarding and risk management
• Experience supporting individuals affected by trauma including domestic abuse/ sexual abuse would be highly desirable
• Proven leadership and people management skills
• Experience managing budgets, contracts and performance data
• Ability to work collaboratively with multi-agency partners

Additional Information

• This role is home-based with fully paid travel to services approximately every two weeks
• Enhanced DBS check required

About the Client

Our client is a national charity supporting families through change, challenge and crisis for over 100 years. They are committed to safeguarding, equality, diversity and inclusion, and creating a supportive and inclusive workplace.

For more information, please call the team on (phone number removed) and ask to speak to Ria or email her your CV at (url removed)

Supporting Futures Consulting acts as both an employer and an agency.