About the Role We are looking for a highly skilled Senior ERP Support Analyst with strong Dynamics AX 2012 experience and deep end-to-end knowledge of both Order to Cash (O2C) and Procure to Pay (P2P) processes to join our small but growing Applications team. This is a 50/50 functional-technical role, providing support and development for ERP systems across Finance, Supply Chain, and Warehouse processes.You will be responsible for enhancing system functionality, driving process improvements, and supporting both BAU and project work, including future upgrades and migrations. The role requires someone confident in O2C and P2P processes, able to challenge stakeholders when necessary, and capable of translating technical solutions into clear business outcomes. Key Responsibilities Gather, document, and manage business requirements with stakeholders. Maintain, enhance, and support Dynamics AX 2012 and associated bolt-ons. Lead workshops, conduct UAT, and produce clear system documentation. Develop reporting solutions using Power BI (nice-to-have). Manage IT governance, supplier relationships, and IT security compliance. Resolve incidents and service requests within SLA, including occasional out-of-hours support. Collaborate with UK and global teams to ensure alignment with business priorities. Conduct occasional site visits to understand business processes and system usage. Who We''re Looking For Proven experience with Dynamics AX 2012 (Finance, Procurement, Logistics, Manufac