Technical Operator
Starting salary £27,936.00 per annum overtime available
Monday to Friday 08.00-16.30
Kettering, Northamptonshire
 
Our client is seeking a Technical Operator who is responsible for delivering accurate results and who can service client needs to a high standard.
 
Some of the benefits include:
 
Medical cover, Additional leave (up to 3 days), Canteen, Casual dress, Company events, Company pension up to 7%, Cycle to work scheme, Employee discount up to 35%, Enhanced maternity leave, Enhanced paternity leave, Free flu jabs, Free parking, Health & wellbeing programme, Life insurance, On-site gym, On-site parking, Referral programme, Stores and online discounts.
 
The nature of the role means that each activity will have its own range of demands which you will be expected to meet. The main aspect in this position should always deliver customer service excellence in every transaction you are involved in. You will have strong attention to detail and quality.
 
Some of the job detail includes:
 

• Follow current work instructions for maintaining accurate record keeping.
• Deliver work to the highest standards
• Show flexibility and openness to new tasks and training.
• Consistently work to achieving individual KPI
• Raise new part number requests when required
• Notify leadership of inventory discrepancies or non-conformities immediately
• Accurately log all parts used to ensure inventory quantities are correct
• Collaborate effectively with others in the department to achieve business goals
• Conduct all communications with customers franchisees in an effective way, always using professional language
• Demonstrate a consistent focus on the providing the high levels of customer satisfaction expected
• Actively seek ways to reduce waste or improve service
• Aide Manager in departmental process development
• Help in maintaining a culture of continuous improvement

• Has prior technical experience in assembly of mechanical equipment in an engineering business
• Can work safely and independently
• Can achieve daily targets
• Is IT literate and has experience with ERP systems and/or digital job cards
• Can collaborate with team to ensure daily tasks are performed and improve SOP’s
• Can read & write fluently in English and conduct themselves professionally in customer communications.