Job Title: Claims Executive Location: South-East based Job Description Role and Responsibilities At Brown and Brown Insurance Brokers (UK) Ltd we make it our mission to manage claims efficiently and effectively, offering our total commitment to each of our clients and colleagues. With this in mind the role and responsibilities of our Claims Executives are set out below. Duties will include: Acknowledge and record any new claims on the same day as they are received, or at least with 24 hours of the client reporting the incident Return any telephone calls/queries the same day, or if not possible within 24 hours Acknowledge client correspondence/post the same day as received or notified, and no later than 24 hours after receipt, and take any appropriate actions as soon as possible and within 3 working days Issue claim settlement cheques the same day as received Ensure the appointment of loss adjusters immediately (where applicable), with contact made by the loss adjuster within 24 hours of insurers appointment ( where the notification/post/email/call is received on a Friday the 24 hour period will not include the weekend but would run to the next working day being the Monday) Your role and responsibilities also include the following: Ensuring delivery of a proactive, efficient and effective claims service providing accurate, compliant and value added services at all times. Maintain all standards of our claims service delivery by adhering to Group Practices and ..... full job details .....