A well-established brokerage just south-west of Birmingham city centre is looking for a business-critical Account Handler to join its close-knit team. The office is smart and modern, with onsite parking available. You''ll be part of a collaborative environment with long-standing client relationships and a strong team culture.The role involves supporting an Account Executive with a portfolio worth approximately £300,000. This is part of a wider £900,000 book covering around 80 clients across all commercial lines. The position has been created to help manage workload and maintain high service standards.Responsibilities include handling part of the book directly, liaising with insurers, managing renewals and mid-term adjustments, and occasionally attending client meetings alongside the Account Executive. You''ll be joining a team of five Account Handlers, becoming the sixth member.Experience with Acturis is preferred. Candidates from SME backgrounds are welcome, provided they are confident working manually with underwriters. The team works on a hybrid basis, with four days in the office and one day from home. Ideally, the successful candidate will be happy with this arrangement.This is a great opportunity to join a respected brokerage where your contribution will be valued and your development supported.