Renewable Energy Customer Support Administrator
RENEWABLE ENERGY CUSTOMER SUPPORT ADMINISTRATOR FULL TIME BOLTON £29,059.88 5 IN 7 ROTA 7 00We are currently recruiting for a Renewable Energy Customer Support Administrator to join a growing and customer-focused renewable energy operation based in Bolton.This is an excellent opportunity for a friendly, organised and customer-focused individual to join a team supporting customers throughout their solar and battery installation journey.The role will involve managing your own portfolio of customers, acting as a key point of contact throughout the process and ensuring customers receive clear communication, accurate information and excellent support from their initial enquiry through to installation and beyond.The successful candidate will have excellent communication and organisational skills, strong attention to detail and the ability to build positive relationships with customers and internal teams. You will be comfortable managing multiple cases at different stages and ensuring everything progresses smoothly and within agreed timescales.Key Responsibilities Manage a portfolio of customers throughout their solar and battery journey.Act as a key point of contact, providing customers with regular updates and support.Speak with customers regarding their solar and battery proposals.Explain quotations, products, documentation and next steps clearly and professionally.Guide customers through the purchasing and installation process.Coordinate customer surveys, installations and key ..... full job details .....
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