Join Our Team as a Customer Service Administrator! Fixed Term Contract (Mat Cover) Full Time Birmingham Annual Salary: 30,000 - 32,000Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we want you to be part of our vibrant team!What You''ll Do:Provide high-level customer service, ensuring 100% satisfaction.Manage quote updates and maintain existing accounts.Handle incoming calls with a smile, aiming to answer within three rings.Resolve customer queries professionally and effectively.Ensure all Service Level Agreements (SLAs) are met.Collaborate with Operations to address customer concerns.Take ownership of the ongoing quote process, ensuring timely updates and approvals.Complete team sales reports and undertake related project work.What We''re Looking For:Excellent computer proficiency (MS Office: Word, Excel, Outlook, PowerPoint).Strong written communication skills and a positive attitude under pressure.Ability to manage time effectively and meet deadlines.Trustworthy, accountable, and respectful towards authority and colleagues.Why Join Us?Be part of a supportive and enthusiastic team.Develop your skills in a fast-paced environment.Enjoy a fixed-term contract with competitive pay.If you''re ready to take the next step in your career and make a difference, apply today! Let''s create memorable experiences for our customers together.Adecco is a disability-confident employer. It is importa