A fast-paced, customer-focused business is seeking a commercially minded HR Manager to lead operational HR and partner closely with leadership. This is a hands-on role with a strong employee relations focus, offering real scope to shape culture and drive people initiatives.Client DetailsOur client is a well-established, multi-site UK organisation with a strong brand presence and a reputation for excellent customer service. With a national footprint and a collaborative head office, they are focused on continued growth, employee engagement, and operational excellence.DescriptionPartner with senior leaders to deliver a commercial HR serviceLead on employee relations cases - lower level to complexManage end-to-end ER processes including investigations and outcomesCoach and support line managers on performance managementDrive engagement, culture, and employee experience initiativesSupport succession planning and talent development activitiesOversee onboarding and integration of new employeesContribute to reward, benefits, and salary review processesSupport payroll processes and ensure accuracy/complianceLead or contribute to HR projects and policy developmentPromote wellbeing, inclusion, and employee engagement strategiesProfileA successful Talent Manager should have:Proven HR generalist experience in fast-paced environmentsStrong employee relations expertise (essential)Background in retail, hospitality, leisure, or similarCommercial mindset with balanced decision-makingComfortabl