Join us in making sure no one is left without a voice. At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives. We''re proud to be a global leader in augmentative and alternative communication (AAC), supporting people across the UK, US, Europe, and beyond. But what truly sets us apart is our people - passionate, collaborative, and driven by the impact our products have every day. If you''re motivated by meaningful work and want to use your technical expertise to help create technology that genuinely changes lives, we''d love to hear from you. The Opportunity This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to own our Service and Repairs function, lead a talented team, and help ensure the people who rely on Smartbox Technology continue to receive exceptional service. This is a unique opportunity for someone who enjoys combining hands-on technical problem-solving with people leadership and operational improvement. You''ll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What You''ll Be Doing You''ll lead the day-to-day operation of our Service and Repairs team, creating a culture where ownership, accountability and continuous improvement thrive. You''ll support, coach and develop team ..... full job details .....