Our client, a leading global logistics provider, is looking for a dedicated IT Support Engineer to join their growing engineering division. This represents a greenfield opportunity to really shape and own the IT function across two operational sites in Erith and a head office in London Bridge. The Role: Provide walk-up and hands-on support for offices and warehouse floors. Maintain critical hardware including laptops, desktops, handheld scanners, and label printers. Build the IT triage process from scratch and map out existing assets. Drive the transition toward modern, cloud-managed devices. Requirements: Proven experience working in and supporting a Windows desktop environment. Core networking skills to troubleshoot Wi-Fi, cabling, and server connectivity. A proactive, self-starting mindset, you look to fix things before you are asked to. Exceptional communication skills and patience when helping non-technical users under pressure. This company offers real, clear progression routes, being able to support growth down different paths either leadership or infrastructure/cloud - please contact me for a full job spec an conversation around the growth opportunities mentioned here. Please note, the role is Full time onsite, split between Kent and London, only apply if that is something you are comfortable with. ..... full job details .....