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Permanent

Desktop Support Engineer Apprentice – ICT L3

Morpeth
money-bag Negotiable
77DC4F8CE15691A68FFEF1F7FCDD5B29
Posted 6 days ago

Overview

CANNY CLEVER IT SERVICE CENTRES LIMITED Morpeth (NE61 1SU). Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT L3 Standard.Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.What you''ll do at work

Diagnose, repair, install and maintain computer and other IT related equipment and servicesAnswering and directing phone callsOrganising and scheduling appointmentsAssist in the preparation of regular scheduled reportsFollow office policies and proceduresMaintain records held in companies’ electronic systemsProvide general support to visitorsAct as the point of contact for internal and external clientsAny other reasonable duties required by company managementWhere you\''ll work

Wellwood House, Dark LaneMorpethNE61 1SUTraining

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training provider

MIDDLESBROUGH COLLEGETraining course

Information communications technician (level 3)Requirements

GCSE in Maths and English (grade 4 or above). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.Skills

Analytical skillsLogicalOther requirements

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Indviduals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired, and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates\'' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage. This role will require us to conduct an enhanced DBS check in some circumstances. This is because of the types of clients we support and the information they store in our facilities. However, having a criminal record is not an automatic bar to being employed with us, we look at each case individually. If you have any questions relating to this, you can call Ken Mosley on 0191 814 3711 for guidance, anything discussed prior to application will remain totally confidential. The company’s owner brings his dogs to the office most days; therefore, any candidate will need to ensure this will not interfere with any allergies.About this employer

Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors.Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering.Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment availableThe contact for this apprenticeship is:MIDDLESBROUGH COLLEGEThe reference code for this apprenticeship isVAC1000340675.Apply now

Closes in 6 days (Monday 6 October 2025 at 11:59pm)Sign in with your GOV.UK One Login to apply.

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