Customer / Client Service Manager Service Delivery ManagerJob Location: SouthendJob Salary: Up to £30,000Fixed Term Contract - 12 MonthsThe Role:We''re looking for a highly organised and proactive Service Delivery Account Manager to support the smooth running of key client accounts. This is a fantastic opportunity for someone with strong admin, coordination, or customer service experience who wants to build a career in account management or operations.You''ll play a key role in ensuring work is scheduled, tracked, and delivered on time, while building great relationships with both clients and internal teams.What You''ll Be Doing:Coordinating and scheduling works across multiple client accountsActing as a key point of contact for client queries and updatesSupporting the delivery of services in line with SLAs and KPIsManaging job progress, updates, and completion records (WIP)Producing reports and ensuring accurate data is maintainedAssisting with invoicing and general account administrationLiaising with engineers, suppliers, and internal teams to keep everything on trackHandling any issues or delays and keeping clients informedWhat We''re Looking For:Experience in a facilities'' coordinator, or client support roleStrong organisational skills and attention to detailConfident communicator with a customer-focused approachAbility to juggle multiple tasks and prioritiesGood IT skills (Excel, Outlook, CRM systems ideal)Experience within facilities, maintenance, or service-based env