Full job description

As the Store Manager at Pot8o, you will play a pivotal role in overseeing daily operations, managing staff, and driving store performance. You will also be actively involved in serving customers behind the salad bar, ensuring a consistently high-quality experience for every guest. This is a hands-on role that requires both strong leadership and excellent customer service skills.Key Responsibilities:Customer Service: Engage with customers, serve behind the salad bar, and ensure a welcoming, friendly atmosphere.Staff Management: Recruit, train, and manage a team of staff members, including scheduling and performance monitoring.Operations Management: Oversee daily store operations, including opening and closing procedures, stock management, and cash handling.Quality Control: Ensure all food products are prepared and presented to the highest standards, adhering to food safety regulations.Sales and Promotions: Implement marketing strategies, loyalty programs, and in-store promotions to drive sales.Health and Safety Compliance: Maintain a clean and safe working environment in line with health and safety guidelines.Reporting: Monitor sales, inventory levels, and staff performance, and report to the business owner.Requirements:Proven experience as a Store Manager, Assistant Manager, or similar role in the food service or hospitality sector.Strong leadership and communication skills.Hands-on approach with a willingness to work behind the counter, particularly at the salad bar.Excellent organizational and multitasking abilities.Knowledge of food safety and health regulations.Passion for delivering exceptional customer service and a genuine love for foodExcellent phone etiquette and communication skills to engage effectively with customers and staff alike.Familiarity with retail management systems and sales management practices is highly desirable.Strong administrative skills to manage reports, schedules, and operational documentation efficiently.Why Join Us?Competitive salary with performance-based bonuses.Opportunity to be a part of an exciting new brand with growth potential.Supportive work environment with a focus on career development.If youre a proactive leader with a passion for food and customer service, wed love to hear from you! Apply now and be a key part of Pot8o

The Art of Potatoes.Job Type: Full-timePay: £35,000.00-£40,000.00 per year ( based on experience )Additional pay:Performance bonusTipsYearly bonusBenefits:Employee discountStore discountSchedule:10 hour shift12 hour shift8 hour shiftDay shiftEvery weekendMonday to FridayOvertimeWeekend availabilityExperience:Hospitality management: 5 years (preferred)Language:English (required)Work authorisation:United Kingdom (required)Work Location: In person

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