Day Concierge - Luxury Residential Development - 30,000 + BenefitsShift Pattern: Pitman Rota, 12-hour shifts (7:00am-7:00pm)Example:Week 1: Mon-Tue on / Wed-Thu off / Fri-Sun onWeek 2: Mon-Tue off / Wed-Thu on / Fri-Sun offA prestigious luxury residential development in South East London is seeking a professional, customer-focused Day Concierge to join the front-of-house team. The role is based at the Concierge Desk and lobby, ensuring an exceptional level of service is delivered to residents and visitors at all times.This position would suit someone with experience in a customer service or front-of-house environment, who can provide a polished and engaging service while supporting and guiding colleagues within the concierge team when required.Key Responsibilities:Deliver first-class service to residents and visitorsOperate the Concierge Desk and oversee the lobby area during night shiftsCarry out regular checks and maintain accurate recordsMaintain strong working relationships with on-site management and building teamsRequirements:Previous experience in a customer service or front-of-house roleUnderstanding of what constitutes exceptional customer serviceKnowledge of the Health and Safety at Work Act (desirable)Professional attitude and presentationHigh attention to detail while working efficientlyAdaptability and problem-solving skillsStrong verbal and written communication skillsExperience using Microsoft Office packagesBenefits:Salary of 30,000 DOEAnnual bonus25 days'' ho