The CRM Sales Manager will lead the use and optimisation of Salesforce to drive engagement, conversion, and overall recruitment performance across multiple brands. The role combines team leadership with CRM strategy, working cross-functionally to deliver a streamlined, data-driven customer journey and pipeline.Client DetailsA well-established, multi-brand organisation operating within a dynamic and commercially driven sector, focused on delivering high-quality customer experiences.The business is recognised for its collaborative culture, strong growth trajectory, and commitment to innovation and continuous improvement.DescriptionLead the use and optimisation of CRM systems to support customer engagement and improve overall commercial performance.Manage and develop a small team, driving performance and ensuring best practice across sales activity.Collaborate with key internal stakeholders to align processes, systems, and strategy across the customer journey.Analyse performance data to identify opportunities for improvement and support informed decision-making.Support the continuous improvement of systems, processes, and customer experience initiatives.ProfileA commercially driven professional with experience operating in a CRM-led sales or customer-focused environment.Strong understanding of CRM systems (ideally Salesforce) with the ability to drive performance through data and insight.Proven ability to lead, motivate, or influence teams within a fast-paced, target-driven sett