Our client is recruiting a VIP Desktop Engineer to support prestigious Hedge Fund and Asset and Wealth Management clients.Candidates must have proven VIP / white-glove support experience within a legal or financial services environment.Role Overview:Providing VIP deskside support to Traders and senior stakeholders via phone and in person.Troubleshooting and resolving issues efficiently, with a focus on first-time fixesEscalating complex issues with clear and detailed documentationDelivering a high standard of customer service to internal users and external partnersTechnical Skills Required:Windows 11Microsoft 365 (Outlook, Teams, Excel, Word)Active Directory (user admin, permissions)Citrix / Terminal ServicesVPN and network connectivity (TCP/IP, DNS, DHCP)Hardware build, imaging and troubleshootingPrinter and peripheral supportExperience:2+ years'' recent VIP support within legal or financial servicesStrong experience in corporate environmentsThis role would suit someone looking to build a long-term career while gaining exposure to a wide range of technologies and projects.Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding the collection and use of your personal data. By applying for this job, you accept the Privacy Policy.