Sales and Lettings Officer 

Newent, Gloucestershire 

Circa £24,000 per annum 

Fixed Term Contract – 9 Months  

Part time (30 hours per week) 

As our Sales and Lettings Officer, you’ll play a key role in helping people in Gloucestershire, Herefordshire and beyond find a home through our estate agency - TwoCan. 

Delivering an exceptional customer experience, you will work with clients looking for Shared Ownership, lettings and low-cost homeownership options. You’ll coordinate a smooth journey from new enquires, to viewings, through to completion of contracts and handing over keys. Working closely with our development team you will also help choose the finishing touches for new build homes. 

What you’ll bring to our team 

Using your skills and experience, you will take responsibility for the day-to-day operations of TwoCan. You’ll take pride in finding new sales opportunities and seeing sales and lets through to completion. Building good relationships with clients, external partners and our internal teams, you will solve problems and provide a friendly customer-focussed service. 

What we’re looking for 

• Ability to work independently and manage your own workload effectively to deliver operational plans. 

• Experience in sales and lettings of homes at a housing association or estate agency – an understanding of the housing sector or closely related field would be an advantage. 

• A proven ability to manage the full cycle of the sales service in line with relevant legislation and best practice with a good understanding of GDPR and anti-money laundering measures. 

• Formal sales training or previous experience as a negotiator within a sales or lettings role and experience of selling Shared Ownership properties would be an advantage. 

• Able to promote a sense of honesty and openness amongst colleagues and other stakeholders. 

Qualifications 

• Good general standard of education to NVQ level three or equivalent 

• Industry specific qualifications / membership to TPI etc would be desirable