About The Company: OCS UK and Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best that they can be. This role sits within our Technical Services division that provides services to a wide range of prestigious clients. Working at OCS is more than just a job; it''s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ''Employer of choice'' in our sector and are proud to invest in our colleague''s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes that are aligned to the knowledge, skills and behaviours attached to their role. About The Role: Days of Working: Monday to Friday Shift Pattern: 08:00am to 17:00pm Key Responsibilities: • To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met. • To complete service sheets and update site compliance logbooks accordingly • To provide a callout response for the client as detailed on the callout rota. • To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met. • To evaluate performance and ensure the p