Join Barclays as a Customer Service Specialist, where you''ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you''ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we''re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you''re passionate about delivering great service and looking for a role where you can learn, grow and thrive, we''d love to hear from you.The training will be on a full-time basis for the duration of 7 weeks.Monday-Friday 9am-5pm.To be successful as a Customer Service Specialist, you should have:Experience in customer service (internal or external).Able to work shifts (between 10 am and 6 pm Monday to Friday).Ability to manage a high volume of customer queries without compromising quality.Excellent communication skills, both written and verbal, with the ability to tailor your message.Solid PC skills, including proficiency in Microsoft Office.Some other highly valued skills may include:A genuine desire to develop and progress your career.Confidence in balancing personal, team and client commitments.Strong time management skills, with the ability to prioritise in f