SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide 86,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. We have a fantastic opportunity for a Service Charge Business Partner to join our Service Charges team. Based from our offices in Basingstoke or Wembley, you''ll share your time between the office and home in line with our hybrid approach. There will be regular travel to both offices to ensure team collaboration. The Role Reporting into the Head of Service Charge Setting and Administration, you''ll work within the Service Charge team to enhance the relationship and collaboration between the service charge teams and other stakeholder functions that interact with and support accurate and transparent service charge management, in line with legal and regulatory requirements. You''ll also focus on leading continuous service improvement for the service charge function. This will include reviewing existing processes to ensure they meet business requirements and are future-ready, automation of processes where feasible, and making recommendations to maintain efficient and effective systems and processes for service charges administration across all regions within SNG. Responsibilities include: Working closely with the Head of Service Charge Setting and Administration to identify service improvement ..... full job details .....