This permanent role is an excellent opportunity for an organised and detail-oriented Claims Handler to join the professional services industry. You will handle customer service queries efficiently while ensuring claims are processed accurately and in a timely manner.Client DetailsThis opportunity is with a well-established organisation within the professional services industry. They operate as a mid-sized company, offering a supportive environment with a focus on delivering exceptional service to their clients.DescriptionManage and process customer claims from initial enquiry to resolution.Accurately document and maintain records of all claims activity.Communicate effectively with clients to gather necessary information and provide updates.Collaborate with internal teams to ensure claims are resolved efficiently.Review and analyse documentation to assess claim validity and compliance.Provide excellent customer service while adhering to company policies and procedures.Resolve claims-related queries and escalate complex cases when necessary.Contribute to process improvements and ensure adherence to industry standards.ProfileA successful Claims Handler should have:Strong organisational skills and attention to detail.Experience in customer service or a related field within the professional services industry.Ability to manage multiple tasks and prioritise effectively under pressure.Proficiency in using relevant software and tools for claims processing.Excellent communication and ..... full job details .....