Azure 3rd Line Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation for the Helpdesk team, providing customer software support for software related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. excellent customer service skills and advanced technical knowledge and experience, as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective meeting it''s SLAs. Troubleshooting and resolving complex Azure SaaS related issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. SQL Database Management: Azure SQL, on-premises SQL. Azure Active Directory (AD): Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security andamp; Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rd Line Support Engineer you will: Be a relia