Infrastructure and Service operations Lead

Join to apply for the

Infrastructure and Service operations Lead

role at

Kantar MediaInfrastructure and Service operations Lead

1 day ago Be among the first 25 applicantsJoin to apply for the

Infrastructure and Service operations Lead

role at

Kantar MediaMedia help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

Kantar Media is a wholly owned but operationally independent part of the Kantar Group.

Job Details

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Job Title: Infrastructure and Service Operations Lead

Location: Grays Inn Road and Hanger Lane, London

Work pattern: Full time/Permanent/Office based

This is a full-time permanent position, based in our London offices across Gray’s Inn Road and Hanger Lane. This role is based in the office 5 days a week. All applicants must have the legal right to live and work in the UK.

Role Description

Reporting into the Head of Infrastructure and Service Delivery, Media are hiring a talented Infrastructure and Service Operations leader to act as the Lead for the UK Media business. The goal of this initiative is to establish a Media in-house service that will provide Outstanding user experience for the UK Staff as well as making sure the infrastructure governance and assurance, processes and Guidelines are operated effectively across the UK.

Key Outcomes

Vision to lead Infrastructure and Service Operations department For the UK that will assure and ensure agreed levels of service delivery across TS 24x7x365.Delivery of a robust operations service, ensuring the continued safety of colleagues and clientsEnsure that Security policies and guidelines are applied to all services and adhered to. (This includes but not limited to Patching, Security tooling, Vulnerabilities)Ensure The Engineers on site provide high level of Service for Clients and EmployeesOverseeing the capability and performance levels needed to build and support best in class Service Operations team, on premise.Work closely with the Global infrastructure team as well as the Global Service desk teams to create a well-established bond between teams.

Key Responsibilities

Reporting into Head of Infrastructure and Service DeliveryLiaising with Media Global Service Desk team as well as any Possible 3rd party Service teams.Liaising with the Media Global Infrastructure Service leads to Support on site.Ensure that the Media technical vision and strategy can be applied to Media Infrastructure and all environments are user friendly, supportable, secure and cost effective.tracking and improving operational metrics for all IT services in UK (Service and infra) as part of comprehensive service delivery, not just technical solutions. Enabling reporting on operational performance at the most senior levels in the organisation.End to end responsibility for all technology functions, including infrastructure, systems, and end-user support.Ensure UK Device procurement and stock levels are managed efficiently

Key Capabilities

Proven experience deploying and managing End user Compute (Includes but not limited to Laptop set up).Proven experience deploying and managing HCI solutions, ideally Nutanix (Includes but not limited to Racking/Stacking Monitoring alerts)Confident to Follow Guidance from Global networks teams to provide Hands and eyes Engineers for Network devices supportManaging a Team of onsite Engineers to support with on prem activitiesTrack record of developing and maintaining relationships with face-to-face Employees as well as a team of support engineers Internal and ExternalProcurement and stock Level management for All end user compute and Infrastructure within the UK (including but not limited to, Mobiles, headphones, Laptops, Simcards)Ability to work effectively within a global matrix organization, build and maintain relationships at all levels (incl. Board and senior management), and build consensus across functions.Growth mindset, a who is passionate about staying at the forefront of technology Service and contribute to the Global Teams vision.

Our offer

At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com

Country

United Kingdom

Why join Kantar?

We pride ourselves on understanding people, and what makes us think and act the way we do.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Management and ManufacturingIndustries Marketing ServicesReferrals increase your chances of interviewing at Kantar Media by 2xGet notified about new Operations Lead jobs in

London, England, United Kingdom .London, England, United Kingdom 5 days agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoRegional Operations Management Lead (UK)

London, England, United Kingdom 2 weeks agoSenior Onboarding/KYC Operations Manager

London, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 weeks agoStrategy and Operations Senior Assistant Manager

City Of London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 days agoManager, Facilities and Strategic Operations

London, England, United Kingdom 1 week agoSurrey, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 2 weeks agoOperational Excellence Manager - Edmonton

London, England, United Kingdom 3 days agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoGreater London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoGreater London, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr