Job Title: Engineering Lead ResponsibilitiesLead, mentor, and develop a small team of engineers, ensuring high levels of technical capability, collaboration, and performance.Provide day-to-day technical direction and ensure delivery of high-quality, secure, and scalable solutions.Foster a culture of ownership, accountability, and continuous improvement within the team.Review existing engineering practices and identify opportunities to enhance code quality, system performance, maintainability, and operational robustness.Promote modern engineering standards across the function, including automation, testing, observability, and DevOps practices.Ensure that engineering improvement initiatives are Embedded meaningfully and not treated as compliance-driven or tick-box exercises.Champion agile methodologies and provide coaching to teams with varying levels of agile maturity.Evaluate the operating model of each team to determine the most appropriate delivery approach; ensure practices are tailored rather than applying a one-size-fits-all model.Identify opportunities to improve delivery efficiency through process refinement, tooling enhancements, or adoption of new technology.Support continuous delivery and iterative improvement while maintaining quality, stability, and operational alignment.Support the enhancement of service management processes (incident, problem, change) to strengthen operational reliability and user satisfaction.Partner with operations teams to improve monitoring,