Customer Support Administrator
Are you available immediately? We are looking for a Customer Support Administrator to join our superb client on a Temporary basis, starting on Tuesday!This is a Temporary role running until the end of July, however, this could be extended.Working in a friendly, supportive team, you will answer first line phone calls from customers looking for technical support.Due to location, candidate will ideally have access to their own transport.Hourly Rate: 12.82 per hourHours: Full time, 37.5 hours per week.Shifts: 9am - 5:30pm Monday to Friday.What you''ll be doing:Provide telephone and email support to customers throughout the UK.Co-ordinate engineer visits to customer sites and escalate service requests.Deal with any concerns over the phone and complete call incident reports.Update and maintain the company database.What we''re looking for:Good attitude and communication style when dealing with customersCompetent PC user including Microsoft package.Professional approach and customer focused.If you''re available immediately, looking for a friendly team and work environment to join, and have good PC and customer service skills - we want to hear from you!
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