Location: Welwyn Garden City (Hybrid working available after training)Rate: 17.85 - 19.42 per hour (PAYE)Hours: Full-time - 37 hours per weekContract: Temporary - 12 weeksThe OpportunityWe are recruiting for a Senior Regulatory Support Officer to join a busy Regulatory Services team, providing high-level administrative, technical and operational support across a range of regulatory functions, including environmental health, private landlord licensing and compliance.Key ResponsibilitiesProvide high-level administrative and technical support across Regulatory ServicesAct as a point of contact for complex enquiries from the public, businesses and partner agenciesMaintain accurate records, databases and case management systemsAssist with complaint handling, case progression and regulatory processesProduce reports, statistical returns and data analysisSupport financial processes including invoicing, purchase orders and budget trackingEnsure compliance with legislation, guidance and codes of practiceSupport team workload management and meet service deadlinesAbout YouKnowledge of regulatory services regulations (i.e. environmental health, private landlord licencing, etc.) guidance and codes of practiceExcellent IT skills including Microsoft OfficeAbility to work under pressure and manage conflicting prioritiesExperience handling confidential and sensitive information securelyKnowledge of financial processes including invoicing, purchase orders and budget trackingStrong communication