Retail Supervisor - Heathrow T5 - FTC - United Kingdom Join the Fortnum and Mason Heathrow Terminal 5 Team! Begin your journey with a touch of timeless British elegance at the Fortnum and Mason store in Terminal 5. Whether you''re seeking last-minute gifts or a calming pre-flight coffee or tea, our Heathrow store offers a curated selection of Fortnum''s favourites - all just steps from your gate. From luxurious chocolates to fine wines and iconic teas, discover the perfect travel companion or souvenir, wrapped in Fortnum''s unmistakable style. Travel well, the Fortnum''s way. Reporting to the Assistant Store Manager, we are looking for an inspirational and proactive leader who will offer guidance, and share responsibility for the floor''s day-to-day operations. You will assist in motivating and coaching the team to ensure they all deliver world-class customer service consistently. Strong management and people skills are key to this role, as you will need to confidently guide a diverse team of sales staff. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff food allowance scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities A