Business Contact Advisor
Customer Service AdviserSalary: Up to 25,750Location: Edinburgh (Fully office based)Do you enjoy helping people and building great conversations?We''re looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count.About the RoleYou''ll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time.What We''re Looking ForYou''ll be great in this role if you: Love talking to people and helping them Bring warmth, empathy and a calm approach to conversations Can adapt to different types of customer queries Enjoy working in a team and want to make a positive impactWhat''s in It for You Starting salary of 24,983, rising to 25,750 after training/probation (usually 6-9 months) Monday-Friday working pattern, 9am-5pm - no evenings or weekends 10% annual bonus potential Strong pension scheme 31 days annual leave plus 6 bank holidays Subsidised on-site restaurant Free gym membership Employee discountsWhy You''ll Love Working HereYou''ll join a supportive workplace where people feel trusted, valued and included. We focus on doing the right thing - for customers, colleagues and the community. The environment is fast paced, friendly and full of variety.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applica
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