Contract Support

Company Profile CBRE is the global leader in real estate services and leverages the industry''s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract SupportCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIESProviding support to the client and answer calls and emails in a professional and timely mannerDetermine the nature, priority of faults based on information provided by the clientLiaise closely with site teams and head office, ensuring accurate processing of quotations and purchase ordersManaging the supply chain and drive them to attend within required SLA''sDriving the engineering team to attend to all callouts within required SLA''sTo obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of thisRaise and
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