Senior AI Software EngineerEmployment Type: ContractDuration: 12 MonthsLocation: Berkshire, England (1 day per month onsite)Umbrella Rate: 600- 700/day Opportunity OverviewWe are working with a large, technology-driven organisation seeking a Senior Software Product Engineer to join its Shared Services function. This role will focus on expanding and enhancing Amazon Connect capabilities, delivering innovative contact centre solutions that provide measurable value across the wider business.You will collaborate with established engineering teams to design, build and support scalable, cloud-native services. Working primarily within the AWS ecosystem, you will play a key role in accelerating stakeholder objectives through robust, sustainable technology solutions. Key ResponsibilitiesDesign, develop and maintain software solutions leveraging AWS services including Amazon Connect, Amazon Lex, AWS Lambda and Large Language Models (LLMs).Collaborate with cross-functional teams to integrate new capabilities into contact centre platforms.Produce clean, efficient and maintainable code using TypeScript, modern JavaScript frameworks and Python.Champion DevOps best practice, including CI/CD pipelines, automated testing and infrastructure as code.Lead and contribute to code reviews, ensuring high standards of quality and engineering excellence.Troubleshoot and resolve complex technical issues across multiple layers of the technology stack.Stay informed of emerging technologies and industry t