Role Title: Head of Business Systems and ITLocation: Norwich (Hybrid after agreed period)Reporting To: Managing Director / CEOWorking Hours: Monday to Friday flexible to be agreedSalary: £45,000 - £55,000 Depending on experienceBenefits: Access to a host of company incentives and social eventsA relaxed and fun working environment28 days annual leave inc. Bank HolidaysPersonal and professional development opportunitiesBike to Work scheme Outlook Publishing is an award-winning digital media company delivering B2B content across global markets, backed by an evolving product portfolio and commercial client network. Technology sits at the center of how we operate, collaborate, and scale particularly across Salesforce, Slack, automation, and AI.We are looking for a hands-on, commercially minded Head of Business Systems and IT to take ownership of our core business systems and wider technology environment. Salesforce is the engine of our business and will be the primary focus of the role. We are looking for someone who can not only maintain what we have built, but proactively develop it, identify opportunities for improvement and help us unlock the full potential of our investment in Salesforce, Slack and AI.Key Responsibilities1. Salesforce, Slack and AI Own and develop our Salesforce environment, including Flow, custom objects, reporting, data, users, permissions and integrations.Understand our commercial and operational processes and translate business requirements into ..... full job details .....