Office ManagerCopthorne Full-Time PermanentOur client is seeking an experienced Office Manager to oversee the day-to-day running of a busy office environment and lead a small administration team.This is a fantastic opportunity for a highly organised individual who enjoys taking ownership, improving processes and ensuring that both customers and colleagues receive exceptional support. You''ll play a pivotal role in coordinating office operations, managing workloads and maintaining high standards across all administrative functions.The RoleAs Office Manager, you''ll be responsible for ensuring the smooth and efficient operation of the office while supporting the wider business. You''ll oversee administration processes, manage a team, and act as a key point of contact for both customers and internal departments.Key ResponsibilitiesManaging the daily activities of the office team and ensuring workloads are effectively distributedProviding leadership, guidance and support to administrative staffCoordinating holidays, absence management and team coverOverseeing customer administration to ensure accuracy and efficiencyHandling and resolving customer queries and complaints in a professional mannerMaintaining accurate records and company documentationProducing reports and supporting senior management with administrative requirementsReviewing and improving office procedures to drive efficiency and consistencyLiaising with internal departments to ensure effective communication and ..... full job details .....